Terrible. Do not use Booking.com

Booked an overnight stay at a hotel on our way to Adelaide. A few days before leaving I recieved an email saying the card payment did not go through & to put it through again, which I did, and the money was withdrawn from my bank account. Upon arrival there was no booking under our name! So the poor receptionist said it was the 2nd customer that day it happened to. On top of that we paid an extra $15 dollars to use booking.com than if we went straight through their website. We had to email our bank statement to show we had paid, an overpriced disaster. Do not use them, go directly through whatever hotel you are staying in.