сряда, 20 януари 2016 г.

Take care Booking.com is terrible

Take care. The terms and conditions are written by the hotels and not Booking.com. If they are vague or unclear Booking.com will not help you. Very poor customer service - they have a script and won't go outside it. Best to use Booking.com to find the deal and then book directly with the Hotel - at least then you can cancel the transaction.