I booked 21 nights at Greenleaf Hotel Gensan for December this year at a great price only to find out it has been cancelled because it was a mistake and they tried to ring me on my mobile to let me know but no missed call on my phone. I then rang them and complained and they said there supervisor would ring me back but guess what no call this is after they checked my phone number and after 3 emails asking if they could give me a good price as they made a mistake no reply. I will never use bookings.com again and hope you do the same maybe then we could have good customer service. So tell me how can I book a hotel in good faith and then find out its been cancelled.
Stay away from BOOKING.COM and Pricline Group
