Booking.com is the most terrible company on the web, absolutley scam

The same price was available direct from Hotel even though it was advertised as special "today only" deal. Booking.com then sent email telling me I could upgrade to the same room I had actually booked for an extra $190. When checking direct with Hotel that extra rate didn't even exist. Booking.com advised it was the Hotel's fault...therefore taking no responsibility at all. Would never ever use again. Very Shonky and should be removed from business. Always check direct with Hotel, as you will get the same price. Also suspiciously, the same credit card used at Booking.com was immediately used fraudulently to the tune of $3k. Coincidence? Not sure.