Avoid Booking.com

hoestel world is a middle man and pay less for you room, then they offer you it at a slughtly charged more price. all the funds go to them when you book a room not the hostel. which cause problems

Hostel world has contracts were they say a hostile is 8$ and when you book it your money goes to them and they pay 5$ (just an example) so you dont pay the hostile. Your like there there private agent. There just a middle man and it gets really annoying. I tried cancellung my reservation and was unable to. Why? Because my money went to hostelworld and nit the hostel....

Fine until something goes wrong

Fine until something goes wrong, which it will eventually... Then the custmer service is non-existant. Hostelworld charged my card through some kind of system error and have stolen my money basically. No replies whatsoever about fixing the mistake / refunding me. Have used them for many years -never again.

THEY ARE THIEVES, DON'T USE THEM!

This is the second time they have stolen my money. How is this business still operating all while they steal travelers money. Terrible morality, worst customer service they need to be stopped. They don't seem to care for the inconvenience and financial suffer they put travelers through. They have basically kept $200 worth of deposit without refund and not fulfilled the service, or even made the tadest effort to resolve it.

Hostelworld is a scam - don’t do business with them

Their website is bogus and not to be trusted. They don’t quote prices in local currency even if you are booking local (within your country or province). So when the bill comes through on your credit card, it shows higher currency (ie USD). They don’t include taxes in their quote either. So if you request a cancellation they keep your deposit. There is nobody to phone as your booking reservation goes to hostel international instead who cannot address your concerns. Hostelworld is a scam

HOSTELWORLD IS A COMPLETE RIP OFF, THE CUSTOMER SERVICE IS ATROCIOUS... USER BEWARE

From start to finish the backwards and forwards emails between myself and your customer service team have been nothing but frustrating. I have been overcharged by your company with no offer of reimbursement, a flexible booking should not mean that if the room price per night reduces that the client should have to wear an excess cost for booking early. At one point I was even sold a completely different reason for the discrepancy in my pricing however when I pointed out that this could not possibly be the case your customer service staff did a complete backflip and decided to tell a different version of the truth to cover themselves. I would warn people against using your site as a booking platform as much as possible in the future and I will never again be sucked into using it. I have lost $85 AUD on absolutely nothing due to putting my faith in your site as a 3rd party booking platform, I should have simply booked directly through the hostel and then I may still have that money in my possession to do something worthwhile with. You should seriously consider putting a much clearer disclaimer on your website regarding the way in which the 15% booking fee works for flexible booking such as mine, as if I had have known at the time I would NEVER have chosen to book our accommodation through you. HOSTELWORLD IS A COMPLETE RIP OFF, THE CUSTOMER SERVICE IS ATROCIOUS... USER BEWARE

STAY AWAY FROM THIS COMPANY

STAY AWAY FROM THIS COMPANY or they will rip you off.
False advertising on their website. They get a commission from the hostels, on each booking. The booking deposit you pay to the site, isn’t for the hostel but this is their commission. Due to this commission, the RATES ARE HIGHER than when booking elsewhere. They have ZERO CUSTOMER SERVICE. Their phone number doesn't work so you have to contact them through email. They make up excuses to decline a price match and then just ignore your emails. BE AWARE they just take your deposit and disappear.

Horrible company Hostelworld group

Horrible company Hostelworld group. They've charged 25% commission for each reservation . On the website you can see a big fat lie: No service charge no booking fee. Do not book with Hostelworld,hostelbookers, hostels all of them owned by Hostelworld group

вторник, 19 юни 2018 г.

вторник, 19 юни 2018 г.