Hostelworld takes deposit and does not provide booking
I paid two deposits on Hostelworld.com, I then receive an email from both of the hostels I had thought I'd booked, advising that they cannot secure the booking. Hostelworld's response was that there was an issue with my card and their deposit is non-refundable. So how did they manage perfectly fine to take $400 for a deposit? And what is the point of paying a deposit if it is not even securing a room?
I will never use this service again.
I will never use this service again.