David 

They charge 20% of each reservations, but cheating customers mask this service charge like ,,deposit" Do not using those cheaters Hostelworld, hostelbookers and hostelsdotcom owned by the same company.. They have charged 20% of each reservation and masked this service charge like a ,,deposit". Maybe because on the first page you can see ,,No Fees",Very old software and there many bugs, but terrible customer service. I do not use it again. There are many inovative websites, like locktrip or hotelbonanza with 0% commission and 15-20% less from this fake company!