I HAVE THE WORST CUSTOMER EXPERIENCE WITH HOSTELWORLD !!! I HAVE CANCELLED 3 RESERVATIONS DUE TO CHANGE OF PLANS, THESE RESERVATIONS WERE REFUNDABLE IF CANCELLED, IT’S BEEN OVER ONE MONTH I HAVE CANCELLED, I HAVE MADE JUST ABOUT 12 OR 13 REQUESTS TO GET MY MONEY BACK, I ALWAYS GET ANSWERS SAYING IT TAKES 7 TO 10 DAYS FOR THE REFUNDS TO APPEAR ON MY CREDIT CARD. STILL WAITING !!!!!
